Frequently Asked Questions (FAQ)
Answers to common questions about Phoenix and the services provided.
What does Phoenix do?
Phoenix is a visa and residency assistance platform that provides program comparisons, document requirements, Europass resume conversion, cover letter generation, and connects users with vetted consultants.
Can I upload my resume?
Yes — upload PDFs (max 2MB). We extract key information to create a Europass-formatted resume and validate passport-style photos when required.
How accurate are visa requirements?
Visa requirements are seeded from official-looking sources and may be updated by admins through the import tool; however, users should always verify with official government/VFS websites before applying.
How do I contact the team?
Use the Inquiry form to send questions to our support team. Admins can respond via the admin interface.
Is my data safe?
We follow best-practice storage for uploaded files and contact data. Review our Privacy Policy for details.
How can I become a consultant?
Consultants can apply through our contact channels — email us at office@gaatha.tech with your credentials and area-of-expertise.
