Privacy Policy
Aidni Global LLP is dedicated to safeguarding your privacy and upholding data transparency. This Privacy Policy details how personal information is collected, processed, protected, and retained when using the Phoenix Global Mobility Platform (https://phoenix.gaatha.tech).
1. Legal Entity & Regulatory Framework
The data fiduciary / controller responsible for your personal data is:
- Entity: Aidni Global LLP (LLPIN: AAK-6985)
- Registered Office: Ahmedabad, India
- Applicable Framework: Digital Personal Data Protection Act, 2023 (DPDPA, India) alongside recognized international data transfer principles.
- Privacy Contact: info@aidniglobal.in
2. Actual Personal Data Collected
We strictly limit collection to information required to provide our platform functionality:
| Category | Specific Elements Collected | Functional Purpose |
|---|---|---|
| Authentication & Profile | Full name, email address, salted password hash, phone number, role (applicant, consultant, organization member). | Identity verification, session authentication, and account lifecycle management. |
| Relocation & Eligibility Data | Country of citizenship, residence history, target relocation destinations, investment budget range, family composition, questionnaire inputs. | Calculating program eligibility match scores and populating user case dashboards. |
| Uploaded Documents | Passport scans, financial proofs, curriculum vitae (CV), and visa documents uploaded via authenticated file portals. | Self-service document verification, dossier collation, and transmission to user-selected consultants. |
| Conversational AI Data | User query prompts and conversation history exchanged with Nora AI. | Delivering interactive informational responses. Prompts are transmitted securely to configured LLM APIs (Groq/OpenAI) and are not used for third-party training. |
| Transaction & Billing Data | Order references, subscription plan identifiers, payment timestamps, and masked transaction IDs. | Payment confirmation and receipt generation. Sensitive payment card numbers are handled exclusively by Cashfree Payments and never touch Phoenix servers. |
| Technical Telemetry | IP addresses, user agent strings, HTTP referrers, request paths, session cookies, and rate-limiting counters. | Platform defense, brute-force mitigation, audit logging, and service availability. |
3. Lawful Basis for Processing
We process personal data based on:
- Contractual Necessity: Delivering platform features, managing accounts, and fulfilling subscribed services.
- Explicit Consent: Uploading optional documents, submitting inquiries to third-party consultants, and interacting with Nora AI.
- Legal & Compliance Obligations: Maintaining financial records, preventing fraudulent document submissions, and complying with lawful law enforcement requests.
- Legitimate Interests: Protecting the platform against unauthorized intrusion, DDoS attacks, and systemic abuse.
4. Data Sharing & Third-Party Processors
Aidni Global LLP does NOT sell, rent, or trade your personal data. We disclose information only to:
- Selected Consultants: Only when you explicitly authorize the sharing of your case profile or consultation booking.
- Infrastructure & Compute Providers: Secure host servers and PostgreSQL database clusters hosted on dedicated production infrastructure.
- Payment Processors: Cashfree Payments for tokenized payment capture and automated webhook notifications.
- AI Inference APIs: Groq Cloud and OpenAI API endpoints strictly for transient natural language prompt completion without retention.
5. Data Retention & Deletion
We retain user data for the duration of active account registration. Users may initiate account and profile deletion at any time via /profile/delete, which removes active profile records and document references, subject to mandatory statutory tax and accounting retention requirements.
6. User Rights Under DPDPA
In accordance with the Digital Personal Data Protection Act, 2023, you have the right to:
- Request a summary of personal data held and processing activities undertaken.
- Request correction, completion, or updating of inaccurate personal data.
- Request erasure of your personal data when no longer necessary for the purpose collected.
- Nominate an individual to exercise your rights in the event of incapacity.
- Grievance redressal through our designated Grievance Officer.
7. Grievance Redressal & Inquiries
For any privacy inquiries or to exercise your rights, please address correspondence to the Data Privacy Officer / Grievance Desk at info@aidniglobal.in or by mail to: Aidni Global LLP, Ahmedabad, India.
