Terms of Service
Please review these Terms of Service carefully before utilizing the Phoenix platform. By registering, browsing, or accessing any digital services offered through Phoenix, you enter into a legally binding agreement with Aidni Global LLP.
Critical Non-Guarantee Notice
Phoenix is a proprietary technology and research platform. Phoenix is NOT an immigration authority, embassy, consulate, or government ministry. Phoenix does NOT issue visas, grant residency, confer citizenship, guarantee employment placement, guarantee investment returns, or provide licensed legal representation. All regulatory determinations reside exclusively with sovereign government bodies.
1. Identification of the Operating Entity
This platform, accessible at https://phoenix.gaatha.tech and branded as Phoenix (or Phoenix 2.0 Global Mobility Platform), is owned and operated by:
- Entity Name: Aidni Global LLP
- Corporate Structure: Limited Liability Partnership registered in the Republic of India
- LLPIN (LLP Identification Number): AAK-6985
- Registered Office: Ahmedabad, India
- Official Inquiries: info@aidniglobal.in
- Operations & Support: nexora.aidni@gmail.com
2. Nature and Scope of Services
Phoenix offers cloud-based digital tools designed to organize, research, and streamline international mobility and professional relocation endeavors. Services include:
- Residency & Citizenship Intelligence: Publicly compiled criteria, investment thresholds, qualifying asset categories, and procedural overviews for global residence and investment programs.
- Digital Document Preparation & Europass CV: Client-side tools enabling users to compile personal dossiers, format curriculum vitae according to standardized international structures, and prepare draft checklists.
- Nora AI Assistant: Automated conversational guidance providing natural language synthesis of available program parameters and document guidelines.
- Consultant Discovery Marketplace: A directory connecting registered clients with independent third-party immigration specialists, financial advisors, and relocation consultants.
- Application Tracking & Status Workflows: Collaborative client portals for monitoring step-by-step document milestones.
3. Independent Consultant Disclaimer & Limitation
Independent consultants listed on Phoenix are separate legal entities and professionals. While Phoenix implements profile verification checks, Aidni Global LLP does not act as an employer, agent, or guarantor of any independent consultant. Engagements, retainer agreements, fee structures, and professional fiduciary duties formed between you and a consultant are strictly bilateral agreements between those parties.
4. User Obligations & Account Integrity
To access authenticated areas of Phoenix, you must register an account and agree to:
- Provide accurate, genuine, and current biographical, passport, and contact details.
- Never upload forged, altered, fraudulent, or unlawfully obtained identity documents.
- Maintain strict confidentiality of your authentication credentials and notify us immediately of any unauthorized access.
- Refrain from reverse-engineering, automated data scraping, or overloading the platform infrastructure.
5. Fees, Subscriptions, and Payments
Certain premium intelligence tiers, application review services, or document formatting modules may require one-off or recurring fees. Payments are securely processed via authorized payment gateway partners (including Cashfree Payments). By initiating a transaction, you authorize billing through the selected payment instrument. For refund details, please consult our Refund and Cancellation Policy.
6. Intellectual Property
All software code, database architectures, graphics, user interface designs, logos, and editorial content published on Phoenix are the proprietary property of Aidni Global LLP or its licensors. Reproduction, distribution, or commercial exploitation without prior written consent is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by applicable Indian law (including the Limited Liability Partnership Act, 2008 and Information Technology Act, 2000), Aidni Global LLP, its partners, officers, employees, and agents shall not be liable for any indirect, incidental, punitive, consequential, or economic damages, including but not limited to visa refusals, processing delays by embassies, travel interruptions, currency fluctuations, or lost profits arising out of your reliance upon platform information.
8. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, India.
9. Contact and Notices
For legal notices or questions regarding these Terms, contact our legal desk at info@aidniglobal.in or write to: Aidni Global LLP, Ahmedabad, India.
